Shipping Policy

Where we ship

We ship to home and business addresses in the lower 48 states (the contiguous United States). We don't currently ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses or outside the United States.

What shipping costs

Nothing. Shipping is free on every share: eighth, quarter, half or whole. There's no minimum and no extra charge for distance.

How long it takes

Your beef arrives in under 3 weeks from the day you reserve. Here's how that time is spent:

• You send the reservation form. We text you within the hour to confirm your share and your processing date.
• Your beef is processed in our USDA-inspected facility on the farm, cut to your cut sheet, vacuum-sealed, labeled and flash-frozen.
• We ship it with whichever carrier works best for your address, and text you a tracking number as soon as it's on the way.

How it's packed

Your beef is flash-frozen and vacuum-sealed, then shipped in insulated boxes packed with dry ice so it arrives frozen solid.

Dry ice is extremely cold. Don't touch it with bare hands, and let any leftover dry ice evaporate in a well-ventilated spot, away from kids and pets. Never put it in a sealed container.

When it arrives

• Open the boxes right away and move everything into your freezer.
• Flash-frozen and vacuum-sealed, it stays fresh in your freezer for a year or more.
• If anything arrives thawed or damaged, contact us within 7 days of delivery. See our Refund Policy.

Getting the address right

Please double-check your ZIP code on the reservation form. We confirm your full shipping address by text before your order ships. If you need to change it, text us before it leaves the ranch.